Course Description

Enhance your management skills through this course for supervisors, managers, and emerging leaders. Nothing creates success like a solid foundation. Discover the keys for effectively managing your employees. Find out how to create clear expectations, engage and motivate employees, and increase your effectiveness through use of the DiSC personality profile, included. By the end of the course, you will manage with greater confidence and effectiveness on several fronts.

Course Outline

Unit 1
Fundamentals of Management
- How to determine, set, and communicate job expectations
- Linking employee behaviors to performance
- Describing performance expectations
- Increasing employee commitment and pride and evaluate performance

Unit 2
Employee Engagement
-Motivating and engaging employees to get the job done
-Tools and techniques to increase employee buy-in and commitment
-How to communicate with employees and get them involved and engaged in their own performance evaluations

Unit 3
Increasing your Success Part 1
-Enhancing your ability to manage effectively
-In-depth analysis of the behaviors of your style

Unit 4
Increasing your Success Part 2
-Behaviors that inhibit your ability to manage effectively

-Advanced analysis of the behaviors of your management style

About Your Instructor

Management Boot Camp is provided by Riverside Community College, Riverside, California.
The instructor, Sally Klauss, MBA, CPCC, has an extensive background in management, employee training and development, total quality management and business management. She is also a leadership coach specializing in management development. She has experience teaching this program face-to-face for Riverside Community College.

Learner Outcomes

Course outcomes
  • Understand how to improve performance through clear job expectations.
  • Learn how to identify and determine job expectations.
  • Understand how to evaluate and identify skill gaps with job performance.
  • Understand how to create accountability for job performance.
  • Learn how to motivate and engage employees in ways other than pay.
  • Understand how to link employee behaviors to the job performance you need.
  • Understand different types of motivation and rewards.
  • Learn how to adapt your behavior to the needs of a situation.
  • Gain insight for each of the behavioral styles.
  • Learn the strengths and weaknesses of each of the behavioral styles.
  • Learn how to be more effective in your relationships with others.
  • Learn how to understand yourself and others.


Course objectives
  • Understand how job expectations drive job performance.
  • Learn how to evaluate job performance.
  • Learn how to motivate and engage employees.
  • Understand different types of motivation and rewards.
  • Understand your behavioral tendencies.
  • Understand the impact of your behavior on others.
  • Understand how you perceive others.
  • Recognize how others perceive you.
  • -mprove your communication with others.


“I left this course  more motivated, and wanting to learn all I can to be the best manager I can be!” –Abigail Masse London, ON
"This course has given me some great tools and insight that I believe will help in my new manager position. Thanks Sally!" - Becky Avila

Applies Towards the Following Digital Badges

Enroll Now - Select a section to enroll in
Section Title
Management Boot Camp
Online-Self Paced
Feb 05, 2024 to Mar 01, 2024
Contact Hours
Course Fee(s)
Tuition non-credit $295.00 Click here to get more information
Section Notes

For further information on this course, please contact dlanpher@harpercollege.edu.

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