LCT0021 - Outlook Part 1 (Microsoft 365)
Course Description
Build practical skills using Microsoft Outlook for everyday workplace communication and scheduling. You will learn how to send and organize emails, work with attachments, manage contacts, schedule events, create tasks, and customize Outlook to match your unique workflow. We'll cover both the desktop and web versions, highlighting where they differ to ensure you understand various aspects of Outlook's capabilities.
Course Outline
Lesson 1: Getting Started with Outlook
• Navigate the Outlook Interface
• Work with Messages
• Access Outlook Help
• Navigate Outlook on the Web
Lesson 2: Formatting Messages
• Add Message Recipients
• Check Spelling and Grammar
• Format Message Content
Lesson 3: Working with Attachments and Illustrations
• Attach Files and Outlook Items
• Add Illustrations to Messages
• Manage Automatic Message Content
Lesson 4: Customizing Message Options
• Customize Reading Options
• Track Messages
• Recall and Resend Messages
Lesson 5: Organizing Messages
• Mark Messages
• Organize Messages in Folders
Lesson 6: Managing Contacts
• Create and Edit Contacts
• View and Print Certificates
Lesson 7: Working with the Calendar
• View the Calendar
• Create Appointments
• Schedule Meetings
• Print the Calendar
Lesson 8: Working with Tasks and Other Apps
• Create Tasks
• Work with Other Apps
Learner Outcomes
This course may be a useful component in your preparation for the Microsoft Outlook (Microsoft 365 Apps and Office 2019): Exam MO-400 certification exam.Prerequisites
It is recommended to have already completed Using Microsoft Windows 11 LCT0034 or equivalent experience.
Textbooks:
An e-book is included in the price of this class. You will receive a unique access key for your e-book from the instructor on the first day.
If you prefer to have a hardcopy of the textbook, you may purchase it from the Harper Bookstore.
Applies Towards the Following Digital Badges
- Microsoft 365 Office Essentials Badge : Microsoft 365 Office Essentials