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Course Description

Accelerate your career with clear communication and persuasive writing. This course equips you with strategies to structure ideas logically, convey diplomacy in correspondence, and craft compelling discussion points in a business context. Learn to analyze your audience, organize content, and employ persuasive techniques for impactful communication.

Course Outline

Lesson 1: Writing Effective Business Communication

  • Write Strong Sentences
  • Organize Your Content
  • Analyze Your Audience

Lesson 2: Writing Email and Other Electronic Communication

  • Write an Email
  • Write Instant Messages and Text Messages

Lesson 3: Writing Common Business Documents

  • Write an Internal Announcement
  • Write a Routine Request
  • Write a Response to Routine Requests
  • Write a Complaint
  • Write a Positive Response to Customer Complaints
  • Write Bad-News Messages

Lesson 4: Writing a Business Letter

  • Write a Business Letter
  • Write a Thank-You Letter

Lesson 5: Writing Business Proposals

  • Persuade Your Audience
  • Write an Executive Summary
  • Use Visuals

Learner Outcomes

  • Identify techniques to write effective business communication.
  • Write electronic communication that is clear, concise, and appropriate in a business context.
  • Apply the writing principles you have studied to specific business situations and learn to address the needs of a particular audience.
  • Use your writing and diplomatic skills to create formal business letters.
  • Use basic persuasive strategies that will allow you to plan and deliver effective proposals.
Scholarship Opportunity 

This workshop is part of a scholarship program through the Strengthening Workforce Skills program, funded by the Illinois Community College Board (ICCB)'s Noncredit Strategies at Work grant.

Apply here to find out if you are eligible for a scholarship. Funding is limited.

Related Courses

Grammar Essentials (LBS0085) 
Basic Business Math (LBS0084) 
Resume Writing Strategies (LGP0016)
Perfect Your Pitch: Entrepreneur Workshop (LBS0102) 

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Enroll Now - Select a section to enroll in

Section Title
Effective Business Writing
Type
In-Person
Days
T, Th
Time
6:00PM to 9:00PM
Dates
Apr 07, 2026 to Apr 09, 2026
Schedule and Location
View Details
Contact Hours
6.0
Location
Course Fee(s)
Tuition and Fees non-credit $199.00 Click here to get more information
CEUs
0.6 CEUs
Instructors
Reading List / Textbook

Section Notes

Section Title
Effective Business Writing
Type
In-Person
Days
W
Time
9:00AM to 12:00PM
Dates
Jul 08, 2026 to Jul 15, 2026
Schedule and Location
View Details
Contact Hours
6.0
Location
Course Fee(s)
Tuition and Fees non-credit $199.00 Click here to get more information
CEUs
0.6 CEUs
Instructors
Reading List / Textbook

Section Notes

Thank you for your interest.