Course Description

Covers the 8-D team disciplined problem-solving process, use basic root cause analysis and problem-solving tools. Understand how to collectively resolve a problem and the proper selection and use of root cause analysis tools. This course is designed for individuals who will be involved in root cause analysis and corrective action.

Course Outline

  • Corrective Process – Overview
  • Selecting a Team and Project
  • Defining the Problem
  • Interim Containment - The Temporary Fix
  • Basic Tools
  • Brainstorming/Voting
  • Analysis Tools
  • Data Collection Process
  • Data Collection Tools
  • Basic Measurement Chart
  • Analyzing & Prioritizing Data Using Pareto Analysis
  • Identifying and Verifying Root Cause
  • Creating Viable Solutions
  • Choose Appropriate Action
  • Implementing/Testing Solutions
  • Measuring the Results
  • Communicating Results/Prevent Recurrence
  • Sustaining Results
Enroll Now - Select a section to enroll in
Section Title
Continuous Improvement-Corrective Action
Online: With Live Meetings
T, Th
8:00AM to 3:00PM
Mar 01, 2022 to Mar 03, 2022
Schedule and Location
Contact Hours
Course Fee(s)
Tuition non-credit $480.00
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