Course Description

You cannot manage remote workers like you manage office workers. But you can manage remote workers better, with greater productivity and efficiency. Discover the keys to successful managing in the new workplace of the 21st century.  

Get a step-by-step practical guide you won’t get anywhere else.  Employees and employers both like the new system. You’ll want to apply these practices to your office workers as well. 

Course Outline

Unit 1 - Moving work from Activity to Outcomes

Rewriting job descriptions

Designing the virtual work week

Assigning work

Gaining Buy-In

Unit 2 - Supervising Remote Workers

Documenting work

Transparency and reporting

Addressing underperforming workers

Personal time vs. work time

Unit 3 - Running Effective Virtual Meetings

A written agenda is critical

Socializing in the virtual meeting

Running discussions online

How to include and involve everyone

Unit 4 - Working with Your Superiors

Documenting the impact of remote work

Making the case for a virtual corporate culture

Techniques to convince

The future of remote work and virtual offices


William A. Draves, CAE, has been working from home since 1998, when he figuratively blew up his organization’s national headquarters and sent employees home to work.  Currently his staff live and work in six states, from Rhode Island to Oregon. He gained his Certified Association Executive (CAE) designation in 1989 from the American Society of Association Executives. 

He created a new system for supervising remote workers based on outcomes and results, which he and his staff have been using for over 20 years. With John Allen, he created one of the first virtual offices in the country, where staff gather almost daily for both work and social interaction.  

He has consulted with organizations all over North America on working from home, communicating with remote workers, and managing and supervising dispersed employees.

Learner Outcomes

After attending this course, you will:

- Have a more indepth understanding of how managing remote workers differs from managing office workers, and why you can manage better.

- Be able to apply advanced tele-work concepts to the practical how-to practice of supervising remote workers, and enhancing one’s own effectiveness as a supervisor    or manager of work productivity.

- Receive a detailed practical how-to and step-by-step process for supervising and managing remote workers.

- Increase your confidence about supervising and managing remote workers.

- Know how to run effective virtual meetings with workers in dispersed locations.

- Possess the knowledge to apply the best tele-work research and practice in encouraging your superiors and leaders to support remote workers and the new virtual      office culture.

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