Course Description

Working remotely does not make you an expert on remote work.

Gain new insights, experiences and advanced tips for working from home.  Find out the 5 bad habits too many remote workers and their managers acquire from lack of experience, tools and expertise. Then acquire the latest strategies for communicating with remote workers. 

Come away with a deeper understanding of this enormous cultural and work shift going on in the workplace and in society. 

Course Outline

Unit 1 - Understanding the Remote Workplace

The economics of the new Knowledge Society

Organizational benefits from remote workers

Employee benefits of working from home

How remote work improves productivity

Unit 2 - Advanced Tips on Working from Home

The essentials of successful Remote Work

Remote Workflow and Work Day

Peak work time and the new work rules

Coping with guilt and work stress

The 5 bad habits newbie remote workers acquire

Unit 3 - Issues in Working from Home

Transitioning office-centered workers

Establishing social contact and meetings

Late night emails and establishing boundaries

Miscommunication online and the solutions

Work Solutions for Personal time and needs

Making weekends personally rewarding and organizationally productive

Unit 4 - Communicating with Remote Workers

Virtual office communication software

Synchronous & Asynchronous tools and tips

The need of the new water cooler


William A. Draves, CAE, has been working from home since 1998, when he figuratively blew up his organization’s national headquarters and sent employees home to work. Currently his staff live and work in six states, from Rhode Island to Oregon. He gained his Certified Association Executive (CAE) designation in 1989 from the American Society of Association Executives. 

He created a new system for supervising remote workers based on outcomes and results, which he and his staff have been using for over 20 years. With John Allen, he created one of the first virtual offices in the country, where staff gather almost daily for both work and social interaction.  

He has consulted with organizations all over North America on working from home, communicating with remote workers, and managing and supervising dispersed employees.








Learner Outcomes

After attending this course, you will:

- Have a more indepth understanding of advanced tips for successfully working from home and in other remote locations.

- Be able to apply advanced tele-work concepts to the practical how-to practice of communicating with remote workers, and enhancing one’s own effectiveness and  productivity working from home.

- Increase your confidence about communicating with remote workers.

- Know how to provide effective and supportive communication to remote workers.

- Possess the knowledge to apply the best tele-work practices to both your own work situation and that of other remote workers.

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