Course Description

Must have skills to succeed in the workplace include the ability to create, edit and manage presentations in MS PowerPoint, documents in MS Word, email and calendars in MS Outlook, and spreadsheets in MS Excel. Microsoft Office Suite of applications is the most used software tool in the world. Stay current with this class, as it is always up to date and will change as the features of MS Office change over time. You will leave class with a set of skills that are a workplace requirement in today’s fast paced ever-changing environment and will enable your future career success. 

Course Outline

Unit 1
Introduction to Microsoft Word
  • Explore the different parts of the Word document and document navigation
  • Learn how to format paragraphs, line spacing and fonts
  • Add and modify bullets, lists, tables, headers, footers, page numbers and page breaks
  • Insert graphical elements including drawing objects, pictures, and charts
  • Utilize proofing features like spell check and grammar check
Unit 2
Introduction to Microsoft Excel
  • Explore the different parts of the Excel worksheet and document navigation
  • Understand cells and their makeup and how to populate, format and merge cells
  • Create and manage formulas, tables, charts, and multiple worksheet “workbooks”
  • Printing and PDF file creation including setting print areas
Unit 3
Introduction to Microsoft PowerPoint
  • Explore the different parts of the PowerPoint presentation
  • Understand slides and their makeup
  • Create, Insert and format slides
  • Insert and modify text, tables, charts, graphics, videos and images
Unit 4
Microsoft Outlook
  • Understand Outlook navigation and how the various aspects work together
  • View, create and respond to email messages; format emails and set signature(s)
  • Email etiquette: CC, BCC, threads, quoting and textual interpretation
  • Navigate and search email folders
  • Set email forwarding and filtering rules
  • Request and edit appointments and respond to meeting requests

About Your Instructor:

Betsy Flanagan is a business architect, innovator and entrepreneur. With a passion for workforce engagement, she co-founded WorkStrengths where she advises individuals on career strategy and companies on best practices in workforce management including talent management, professional development, motivation and retention strategies.

Flanagan’s professional history includes founding successful startups, top corporate executive strategic advisory work, line management responsibility in startups and large organizations, innovation and change management agent, and being Investor Relations company spokesperson for a Fortune 25 company.

Learner Outcomes

Upon completion of this course you will:
  • Understand how to use Excel to create effective spreadsheets for use in business
  • Understand how to use Word to create effective documents for use in business
  • Understand how to use PowerPoint to create effective presentations for use in business
  • Understand how to use Outlook to manage communication and scheduling
  • Know how Excel, Word, PowerPoint, and Outlook integrate with each other and can be used together


Course Objectives
  • Learn the fundamental computer competencies you need to succeed in today’s workplace
  • Learn how to operate Excel as a spreadsheet creation and management tool
  • Learn how to operate Word as a document creation and management tool
  • Learn how to operate PowerPoint as a presentation creation and management tool
  • Learn how to operate Outlook as a communications and scheduling tool
  • Discover how various menu items, commands, settings and processes affects the look of your Excel worksheets, PowerPoint presentation, Word files, and Outlook emails
  • Explore how Excel, Word, PowerPoint, and Outlook integrate with each other
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